20-trip tickets most popular in Riga public transport in 2010
The second most popular type of tickets was the one-month ticket for two types of transport, preferred by 11 % of passengers. It was followed by the one-month ticket for all routes of one public transport type, registered by 10 % of passengers on the average. The least popular type of ticket was the 2-trip ticket for a group of 3 passengers, it was used by 16 350 passengers only.
A majority of passengers, 72.98 %, bought their tickets in various retail outlets, but 12.73 % still buy tickets from driver. 1.28 % passengers buy tickets and reload they smart-cards in ticket vending machines, and 0.31 % reload their personalised e-tickets in the Internet.
According to the survey carried out by market and public opinion study centre SKDS in autumn 2010, almost 2/3 of Riga residents (65 %) are satisfied with the e-ticket system used to pay for Riga public transport services, but 21 % are fully satisfied with it. The survey showed that those residents using the public transport most frequently take the most positive view of the new system: 76 % of those residents using public transport every day or almost every day, 69 % of those using public transport at least once per week and 54 % of those who use public transport less than once per week are satisfied with the new system.
As reported earlier, in 2010 "Rīgas satiksme" carried a total of 133 399 525 passengers. The company runs in Riga 53 bus, 20 trolleybus and 9 tram lines, bus route No. 3, trolleybus route No. 15 and tram route No. 6 being the most popular.
For more information about the services provided by "Rīgas satiksme", schedules, types of tickets and other news, please visit our website at www.rigassatiksme.lv or call our toll-free information phone 80001919.
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